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Doorcount idea sheet · srchambercommerce.com/ideas/first-visit-card

A reason to come back, handed over on the first visit

First-time customers leave with a card good for something small on a second visit within 30 days.

Steps

  1. Choose a second-visit thank-you that costs you little: an add-on, a size up, a free check.
  2. Print cards with the offer, an end date 30 days out and a line for the date it was given.
  3. Ask every customer "First time here?" and hand the card only to first-timers.
  4. Keep the cards that come back in an envelope, one envelope per week.

What to count

Cards handed out and cards brought back: the share brought back is your second-visit rate.

More ideas to bring customers back

Doorcount is an independent tool, not a chamber of commerce. It is not affiliated with any chamber of commerce, business association, city or government body, and it has no members, dues or official standing. The letters "SR" in its address do not stand for any town, region or organization. Ideas here are general suggestions, not legal or professional advice.

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