Doorcount idea sheet · srchambercommerce.com/ideas/first-visit-card
A reason to come back, handed over on the first visit
First-time customers leave with a card good for something small on a second visit within 30 days.
Steps
- Choose a second-visit thank-you that costs you little: an add-on, a size up, a free check.
- Print cards with the offer, an end date 30 days out and a line for the date it was given.
- Ask every customer "First time here?" and hand the card only to first-timers.
- Keep the cards that come back in an envelope, one envelope per week.
What to count
Cards handed out and cards brought back: the share brought back is your second-visit rate.